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 Privacy Policy

Privacy Policy for Fenebris India

Effective Date: 08-March-2025

At Fenebris India, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit https://fenebrisindia.com or use our services. By engaging with us, you agree to this policy.

1. Information We Collect

We collect the following data to deliver and enhance our services:

  • Contact Information: Name, email, phone number, and billing address.
  • Payment Information: Processed securely by our payment gateway, Razorpay; we do not store this data.
  • Technical Data: IP address, browser type, and device details for security and optimization.
  • Usage Data: Website interactions (e.g., pages visited, time spent).

Legal Basis: We process data based on your consent, contractual necessity, or legal obligations.

2. SMS Marketing Consent

  • Opt-In: Subscribe to SMS marketing by [e.g., texting ‘JOIN’ or ‘START’ to our shortcode or checking a box at registration]. This authorizes promotional messages.
  • Opt-Out: Reply ‘STOP’ to any SMS to unsubscribe instantly. We will cease marketing messages promptly.

3. How We Use Your Data

We use your information to:

  • Process payments and deliver services.
  • Send account updates, promotions (with consent), and support messages.
  • Enhance our website and services through analytics.
  • Prevent fraud and ensure platform security.

4. Data Sharing

We only share your data as follows:

  • Service Providers: With trusted partners like Razorpay for payment processing.
  • Legal Compliance: When required by law or to protect our rights.
  • No Marketing Sharing: Your data is not shared for third-party marketing without explicit consent.

See Razorpay’s Privacy Policy for their data practices.

5. Your Data Subject Rights

Under laws like GDPR and CCPA, you have rights to:

  • Access: Obtain a copy of your data.
  • Correction: Fix inaccurate details.
  • Deletion: Request data removal (subject to legal limits).
  • Portability: Receive your data in a structured format.
  • Restrict Processing: Limit data use in specific cases.
  • Opt-Out: We don’t sell data, but you can opt-out of any future sales.

Email [[email protected]] to exercise these rights. Responses align with legal timelines.

6. International Data Transfers

For data transferred outside India or the EEA, we use safeguards like Standard Contractual Clauses to ensure protection aligns with global standards.

7. Security Measures

We employ:

  • Encryption and secure servers for data protection.
  • Compliance with PCI DSS via Razorpay for payment security.

8. Third-Party Services

We use Razorpay and similar services for payments. These providers manage your data under their policies—review Razorpay’s Privacy Policy for details.

9. Policy Updates

We may revise this policy to reflect legal or operational changes. Significant updates will be communicated via email or a website notice.

10. Contact Us

Questions? Reach us at [[email protected]].

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